Time Description 10 Minutes Introduction ... 30 Minutes Group Exercise 35 Minutes Role Play Exercises 15 Minutes Fast Networking Exercise 10 Minutes Conclusion and Key Take- aways. I�Z�䅏���fvL�-� �ɍ�n_�f�����dS)v��t0`7�{�,�\�N�T��aD�ԫ+���]�yͺ�ΘD�V �^��6���?�;����N �i�k�=� Watch as Suzi Wear, VP of Culture and People Development at Xenium HR uses the GROW model for coaching and problem solving with an employee, Brandon Laws. The client has enthusiasm in setting goals, but during reviews of progress, the client consistently tells you that he has not achieved any process goals because “something always comes up.” - [Lisa] We're going to role play these scenarios and then break them down to teach you techniques you can use with your team. As the observer The moment a manager mentions role playing, most employees roll their eyes and prepare for the boring and possibly embarrassing moments to come. Read or paraphrase the following: We are now going to role-play a performance coaching situation. We’ve decided to share this as we felt it might be useful as a role-play to assess how well you have equipped managers to manage performance. ( Let us show you how. ve ��p %�^*F��j��-��-= ׁf`.�NFł�Z���!��.���� Use these role play scenarios during coaching training to supplement the training content and give managers the opportunity to put what they’ve learned into action. �����4�a����%�TMJ� =td Rɔ�6DN���~p�J�ΨV;�o����?d!z=Mo#��eo�}�$����V��e[�LH��c�NDw�d�Ҍ���p,M9�ai�o�$�;��T���@w�'��ɋ Yale hired a head coach; Harvard did not. You will then have up to 20 minutes for the meeting with Sam. Last Revised: January 16, 2018. CAH Coaching Scenarios Revised. Coaching can be done in one conversation or as part of an overall coaching program. A perfect way to resolve the situation is to offer a discount on the next order or free shipping to the customer. Team Coach will apply the coaching conversation process 5. Book your free consultation now. … A TeamSTEPPS coach is assigned to the day shift staff. One of the clearest ways to distinguish the power of coaching is by comparing it to a typical conversation. A customer ordered a product online, and they still haven’t received it after the expected delivery date. worldwide using our research. Choose a role (Coach or I & R Specialist) 3. Review the scenarios and choose one as a coaching opportunity 4. c� ]u(V�`�Tx�k ަ���[�R������~��"�* bp��hG���Sľ�_�`�s��S��;��b�`�f]~� Role Play #1 Information for the Employee: Assume that your name is Maria and you have been employed as a training co-ordinator for this agency for a little over a year (your job description is attached). The hard work seems to be paying off as you are quickly ‘rising through the ranks’. Partner A plays the coach, and Partner B plays a “challenging” teacher. TeamSTEPPS 06.1 Coaching Scenarios Coaching Workshop Coaching Scenario 1 and 2 INSTRUCTIONS: Read the scenario below and, among your group: As the coach, provide constructive and purposeful feedback to the team member about the issues. 2) You will then begin the role-play. When younger women in particular see more senior women doing that collaborative style, that kind of role-modeling approach is important, as well as direct mentoring, to help them see that another way is possible.” Have your mentors and mentees role play negotiation meetings for practice. POWERFUL RESUME. Coaching Scenario: Achieving Previously Set Goals A client comes to you for goal setting coaching and after four sessions, you notice a pattern emerging. %��������� SCENARIO 1 Valuing the mentee page 16 SCENARIO 2 Getting the right match page 18 SCENARIO 3 The importance of mentor support page 20 SCENARIO 4 Assisting mentee development page 22 SCENARIO 5 The fundamentals of trust page 24 SCENARIO 6 Mentor take-over page 26 SCENARIO 7 The First Meeting page 28 SCENARIO 8 Personality Match? the role plays provide in the participant materials. ��t�x^�ۨQ�.��[9f ����U2������Q+��j�V �}�^+;Ҋ��g�r\N��X��q/����$���~�N޶ 2) The “Everything is Great!” Teacher Stuck in routine and “how I’ve always done it,” and doesn’t want coaching—doesn’t see the Claire, I too agree with the great suggestions of asking the delegates to bring real life scenarios' I run a Coaching 4 Mgrs, 3 day workshop and delegates bring along real-life coaching opportunities, it makes the role-play much more interesting, relevant and fun. *gVN~ҧ�E1���~F3^C3�-kx�. My children have now grown up … We believe the scenario is not untypical as it has one person with a particular set of strengths, weaknesses, drivers, and values trying to get the best out of somebody who is different to them. Coaching is a competitive advantage. As the observer, watch the … }����+��ӇO�������٧0w�X5�M5Jkz�zhjE����ݿ �9$d!� xe�W�ʲ3��ٵ �;$���޳�*�,#� bB���GC�Ӄ��n昔&MÚsMZVZ������! 4 0 obj In Atul Gawande’s TED talk on the importance of coaching, he recounts the origin of coaching in sports: “In 1875, Harvard and Yale played one of the very first American-rules football games. Role play the chosen scenario. Published: January 16, 2018 Coaching conversation process 5 that it is retain any notes that you before! With direct reports and employees one of the clearest ways to distinguish the power coaching! Coach or i & R Specialist ) 3. Review coaching role play scenarios scenarios and choose one as a coaching opportunity 4 January... 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